Privacy Policy

Effective Date: November 2026 • Triple IT Ltd

Privacy Highlights

At Claimly, we prioritize user privacy, transparent practices, and complete data ownership:

  • No User Tracking: We do not track you across apps or websites owned by other companies, nor do we sell your data to third parties.
  • Private Sign In: We support Sign in with Apple and Apple's Private Relay ("Hide My Email").
  • Data Control & Deletion: You have full control over your data and can permanently delete your account and all associated records directly in the app.

1. Introduction

Triple IT Ltd ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how Claimly (the "App") collects, uses, stores, and protects your information when you use our mobile application and related services.

2. Information We Collect

In accordance with our App Store Privacy Manifest and data minimization principles, we only collect information necessary to provide app functionality:

  • Account Information: When you register using Sign in with Apple, we receive your Apple User ID, and optionally your name and email address (or Apple private relay email).
  • Claim & Bookmark Data: Saved settlements, tracked claims, filing reminders, and deadline notifications you configure within the App.
  • Device & Diagnostics Data: Anonymous device identifiers, OS version, and diagnostic/crash data used strictly for app stability and crash resolution.
  • Subscription Entitlements: Purchase tokens and subscription status verified securely via Apple's StoreKit 2 APIs. We do not receive or store your credit card or financial billing information.

3. How We Use Your Information

We use your information exclusively for the following purposes:

  • Core Features: To provide, operate, and maintain core App features;
  • Synchronization: To synchronize your tracked claims and deadline alerts across your devices;
  • Authentication: To authenticate your account securely via Sign in with Apple;
  • Subscriptions: To verify and restore your active subscription status;
  • User Support: To respond to your support requests and feedback submitted through Contact Us;
  • Security & Quality: To detect and prevent technical errors or unauthorized misuse.

4. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information. We may share data only with trusted infrastructure providers solely to operate our service:

  • Apple Inc.: For user authentication (Sign in with Apple), push notification delivery, and StoreKit subscription processing.
  • Firebase / Cloud Hosting: For secure database storage, remote configuration, and crash analytics.

5. Account Deletion & Data Retention

We retain your personal information only as long as your account remains active. You have the right to request deletion of your account and all associated personal data at any time:

  • In-App Deletion: Go to Settings > Delete Account within the App. Upon confirmation, your account and all related database records are immediately and permanently erased from our systems.
  • By Email Request: You can also email us at official@tripleit.ltd with your user identifier to request data deletion.

6. Security

We implement industry-standard administrative, technical, and physical safeguards to protect your personal data against unauthorized access, alteration, or disclosure. All data transmissions between the App and our backend servers are secured using SSL/TLS encryption.

7. Children's Privacy

Claimly is not intended for use by children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal data from children.

8. Contact Information

If you have questions, comments, or requests regarding this Privacy Policy, please reach out to us at:

© 2026 Triple IT Ltd. All rights reserved.